Terms of Use

1. Introduction

Welcome to Planiit (“Service”), provided by Planiit Ltd (“we,” “us,” “our”), a company registered in England and Wales under registration number 15476338, with its registered office at This privacy policy is provided by Planiit Ltd, a company registered in England with company number 15476338, whose registered address is Planiit Ltd, Suite Flux Studios, 12 Old Railway Close, Lechlade, GL7 3FR.

These Terms of Service (“Terms”) govern your access to and use of our Service, including our website at www.planiit.io (the “Site”). By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use or access the Service.

We may make changes to these Terms from time to time. If we make material changes, we will notify you by posting the revised Terms on the Site or by other appropriate means. Your continued use of the Service following the posting of such changes constitutes your acceptance of the updated Terms.

Our Role:
Planiit provides two primary offerings:

• Global “Save the Date” Feature: A complimentary tool available to Users worldwide, enabling you to create a simple digital invitation and share it with friends and family.
• Full Event Management Service (Currently UK-Only): In certain regions (presently limited to the United Kingdom), Hosts can access additional event management features (such as detailed event creation, RSVP tracking, and the Gift Pot feature for gifts) to enhance their celebrations.

When Guests contribute funds to a Host’s Gift Pot, those funds are processed entirely by Stripe Payments Europe Limited ("Stripe"). Planiit does not hold or transmit these funds. When the Host chooses to use their Gift Pot for the gifts they have received from guests, they can purchase gift cards from the Planiit store. By using our Service, you acknowledge that Planiit acts solely as an event planning platform and an e-commerce merchant for gift cards.

2. Definitions

In these Terms:

• "User" means any individual who accesses or uses the Service.
• "Host" means a User who creates an event through the Service and may invite Guests to contribute to a Gift Pot associated with that event.
• "Guest" means a User invited to an event who may choose to contribute funds to the Host’s Gift Pot as a personal gift.
• "Save the Date Feature" means the free, globally available functionality that allows Users to create a simple digital save the date invitation.
• "Event Management Service" means our enhanced event planning features, including detailed invitations, RSVP tracking, and the Gift Pot for gifts, currently limited to the UK and subject to regional availability.
• "Gift Pot" means a feature that enables Guests to contribute personal monetary gifts to a Host through Stripe’s regulated payment services. These gifts can be used exclusively for purchasing gift cards from the Planiit store. The Gift Pot has a strict timeline: Guests can contribute for up to 70 days from event creation, and Hosts must purchase their chosen gift card(s) within 85 days of event creation.
• "Gift Payment" means the monetary gift a Guest provides to a Host’s Gift Pot, processed entirely by Stripe with no expectation of return or profit. Gift Payments are personal contributions tied to the celebratory purpose of the event, regardless of whether the event takes place as planned.
• "Gift Cards" means the digital gift cards that a Host can purchase from Planiit’s pre-funded inventory integrated with Prezzee using funds from their Gift Pot.
• "Content" means any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials that Users may submit, post, display, or otherwise make available through the Service.

3. Eligibility and Account Creation

3.1. Age Requirement: You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this minimum age requirement and have the legal capacity to enter into these Terms. If we discover a user is under 18, we will immediately close their account and delete associated personal data in compliance with data protection law.

3.2. Account Information: Certain features, such as accessing the Gift Pot, may require you to register for an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. Providing false or inaccurate information may result in suspension or termination of your account.

3.3. Account Security: You are solely responsible for safeguarding your login credentials and for all activities conducted under your account. Notify us immediately if you suspect any unauthorised access or a security breach. Planiit will not be liable for any losses resulting from your failure to maintain the security of your account.

3.4. One Account Per User: You may not create multiple accounts or transfer your account to another person without prior written permission from Planiit. Any unauthorised account duplication or transfer may result in termination of all associated accounts.

3.5. Third-Party Logins: Planiit may allow you to register or log in using third-party platforms (such as Google or Facebook). By using third-party authentication, you authorise Planiit to access certain account information as described in our Privacy Policy. Use of such platforms is governed by their respective terms and conditions.

3.6. Stripe Account: Hosts using the Gift Pot feature must create and maintain a valid Stripe Connect account to receive Gift Payments. By agreeing to these Terms, you acknowledge that your use of Stripe’s services is subject to their own terms and conditions, available at Stripe Connected Account Agreement.

4. Description of Service

4.1. Our Service currently consists of:

• Save the Date Feature: A free, globally accessible tool allowing Users to create and share simple digital invitations to celebrate special occasions.
• Event Management Service (UK-Only): Enhanced event planning features, including RSVP tracking and an optional Gift Pot feature. The Gift Pot allows Hosts to receive personal gifts from Guests, which can be used exclusively to purchase digital gift cards via Planiit's platform.

The Gift Pot feature operates through a simple, secure process:

• Guests send gifts directly to the Host's regulated Stripe account
• Host uses these received funds to purchase gift cards from our pre-owned inventory
• Gift cards are fulfilled instantly upon purchase

For a detailed walkthrough of all our service features, please visit our How It Works page.

4.2. Service Limitations and Disclaimers:

• Planiit operates solely as an event planning platform and an e-commerce merchant for gift cards. It does not act as a payment processor, money transmitter, or financial institution.
• Planiit maintains complete separation between Guest payments (processed by Stripe) and gift card sales (standard e-commerce transactions). Guest payments flow directly to Host Stripe accounts with no platform access, while gift card purchases represent standard retail transactions from our pre-funded inventory.
• The Gift Pot operates under strict timelines:
  • Guests can only contribute gifts within 70 days of event creation
  • Hosts must purchase their gift cards within 85 days of event creation
  • After 85 days, any remaining funds will automatically be converted to a Prezzee x Planiit gift card
• Gift Payment Processing and Balance Display:
  • When guests make a gift payment, funds initially enter a pending status in accordance with Stripe’s processing requirements
  • Gift payments typically take 7 days to clear through Stripe’s system before becoming available for gift card purchases
  • Total Gifts: The full amount gifted by your guests is visible in your event dashboard
  • Available Balance: When purchasing gift cards, you’ll see your available balance which reflects only cleared funds
  • Pending Balance: Newly received gifts will show as pending in your gift card purchase area until cleared
• Individual gifts by guests are limited to:
  • Minimum gift amount: £5.00
  • Maximum gift amount: £250.00
• All Guest-to-Host Gift Payments are processed by Stripe, a regulated third-party payment provider, and deposited directly into the Host’s Stripe Connect account.
• Planiit does not hold, access, or control funds contributed to the Gift Pot. These transactions are managed entirely by Stripe in compliance with applicable financial regulations.
• Guest payments are subject to standard Stripe processing fees which are automatically deducted from the amount received by the Host. Guests pay exactly the gift amount they specify, while Hosts receive this amount less Stripe’s standard processing fees, which vary depending on the payment method used (e.g., type of card, country of issue). Hosts can review current Stripe fees in the Stripe Connected Account Agreement.
• The Gift Pot feature is intended for personal, celebratory gifting purposes and is not suitable for fundraising, investment, or other commercial activities.
• We do not guarantee the behaviour of any User or the successful occurrence of any planned event. Use of the Service is at the User’s own risk.
• Hosts may only use funds contributed to the Gift Pot to purchase digital gift cards through Planiit’s platform. These funds cannot be withdrawn or used for other purposes.
• Gift Payments are personal and unconditional. Guests contribute with the intention of supporting the Host’s celebration, but gifts are not contingent on the occurrence of the event itself.
• Gift cards are fulfilled via an API integration with Prezzee and delivered from Planiit's pre-funded inventory. This ensures instant delivery upon redemption of Gift Pot funds.
• WhatsApp and Messaging: We use WhatsApp and other messaging platforms to share invitations. We're not responsible for message delivery failures or these platforms' availability. Use of these services is subject to their own terms.

4.3. Payment Processing:

• Planiit integrates with Stripe Connect to facilitate payments from Guests to Hosts. Stripe is solely responsible for all payment authorisation, processing, and settlement.
• Hosts using the Gift Pot feature must comply with Stripe’s Connected Account Agreement, including providing accurate information and maintaining an active Stripe account.
• Planiit does not control the timing or flow of payments, which are processed directly between Guests and Hosts via Stripe’s platform.

5. Payment Processing

5.1. Payment Services: Payment processing for Planiit is exclusively provided by Stripe Payments Europe Limited (“Stripe”). Planiit does not provide payment services, act as a money transmitter, or receive or hold funds on behalf of users. All Guest payments are processed directly through Stripe’s regulated platform in compliance with PSD2 regulations.

5.2. Stripe Services Agreement: By using Planiit as a Host, you agree to the Stripe Connected Account Agreement, which includes Stripe’s Terms of Service. Hosts are solely responsible for complying with all obligations under Stripe’s agreement, including providing accurate information, maintaining tax compliance, and meeting any other applicable legal requirements. The Stripe Connected Account Agreement can be found at https://stripe.com/gb/connect-account/legal.

5.3. Secure Transactions: Stripe’s payment processing services include Strong Customer Authentication (SCA) as required under PSD2 regulations. This ensures that all transactions are secure, compliant, and encrypted. Planiit does not control the timing or flow of payments between Guests and Hosts.

5.4. Information Sharing: As a condition of enabling payment processing through Stripe, you agree to provide accurate and complete information. Planiit may share necessary transaction data with Stripe to facilitate payments, but Planiit does not have access to payment details or control over funds.

5.5. Host’s Use of Funds: Funds received into a Host’s Stripe Connect account through the Gift Pot are intended exclusively for purchasing gift cards through Planiit’s platform. These funds cannot be withdrawn, transferred, or used for other purposes.

5.6. Account Accuracy: Hosts are responsible for ensuring that their Stripe account and banking details are accurate and up to date. Planiit is not liable for any delays, errors, or issues arising from incorrect information provided by the Host.

5.7. Personal Use Only: The Gift Pot feature is intended solely for personal, celebratory purposes, such as gifting between friends and family. Use of this feature for commercial, fundraising, or other non-personal purposes is strictly prohibited.

5.8. Processing Fees: For payments made through the Gift Pot feature:

• Guests contribute the exact gift amount they specify, with no additional fees added to their payment.
• By using our Service as a Host, you acknowledge and agree that Stripe will automatically deduct their standard processing fees from each gift payment you receive.
• Standard processing fees for UK cards start from 1.5% + 20p per transaction. Different rates may apply for other payment methods and international cards.
• For example: When a Guest contributes £10 as a gift, they will be charged exactly £10. As a Host, you will receive £9.65 for payments made with a standard UK card (£10 less 1.5% + 20p processing fee).
• Current processing fees can be found at stripe.com/gb/pricing. These fees are set by Stripe and may change in accordance with their terms.

6. User Conduct

6.1. Prohibited Activities: You agree not to:

• Engage in illegal, fraudulent, or unauthorised uses of the Service.
• Violate any applicable laws, regulations, or third-party rights.
• Infringe intellectual property rights, proprietary interests, or privacy rights.
• Interfere with or disrupt the Service, its systems, or its supporting infrastructure.
• Attempt to gain unauthorised access to the Service, other user accounts, or related systems.
• Harass, abuse, threaten, or harm any individual or entity.
• Send unsolicited commercial communications (“spam”) or solicitations.
• Impersonate any person or entity or misrepresent your identity, affiliations, or intentions.
• Provide false, misleading, or incomplete information during account registration or use of the Service.
• Use the Service in a manner that disrupts, damages, or impairs its functionality or integrity.
• Misuse the Gift Pot feature for purposes other than personal gifting as described in these Terms.

6.2. Content Standards: Any content you post, share, or upload must not:

• Be defamatory, obscene, abusive, offensive, or otherwise objectionable.
• Promote violence, discrimination, or unlawful behaviour.
• Contain material that infringes intellectual property rights, proprietary rights, or privacy rights of others.
• Include false, misleading, or deceptive statements or representations.

6.3. Monitoring and Enforcement: We reserve the right to monitor and investigate user activities and content shared through the Service. If we determine a violation of these Terms, we may:

• Remove or block access to the offending content.
• Suspend, restrict, or terminate user accounts.
• Report violations to relevant authorities or third parties as required by law.
• Take any additional actions necessary to maintain the security and integrity of the Service.

6.4. Fair Use and Platform Integrity: We're delighted you're using Planiit to plan your special celebrations! To keep things fair for everyone in our community, please remember that our Service is designed exclusively for personal event planning. This means you cannot use Planiit to:

• Develop, design, or build competing services or similar platforms
• Conduct systematic testing or documentation of our features beyond normal personal use
• Extract data through automated means, scraping, or any form of data harvesting
• Analyse our platform's functionality for commercial or competitive purposes
• Misrepresent your intentions or identity when using our Service

Don't worry - normal use for planning your events, exploring features, and sharing your experiences with friends is absolutely fine and encouraged!

6.5. Respecting Our Business: We've worked hard to create unique ways of bringing people together for celebrations. Our special processes, methods, and the way we've designed our platform represent years of careful development. We ask that you:

• Keep confidential any non-public information about how our platform works internally
• Not share detailed technical or business information about our processes with others who might use it competitively
• Respect that our unique approach to event planning is part of what makes Planiit special

This isn't about restricting normal conversations - you're welcome to discuss your experience, write reviews, and recommend us to friends! We simply ask that you don't share information that could help someone copy what we've built.

6.6. Keeping Our Platform Safe: To protect our community and ensure everyone has a great experience, we may:

• Monitor unusual usage patterns that might indicate security risks or Terms violations
• Investigate activities that appear inconsistent with personal event planning
• Review accounts showing patterns that could harm our platform or community
• Take appropriate action to protect all our users and our business

This isn't about watching everything you do - it's about spotting and stopping activities that could harm our community. Most users will never trigger these safeguards through normal use.

6.7. What Happens If Terms Are Broken: We hope it never comes to this, but if someone violates these Terms, we may need to:

• Suspend or permanently close the account in question
• Refuse future access to our Service
• Take legal action where necessary to protect our business and community
• Seek compensation for any actual damages or losses caused to our business
• Report violations to relevant authorities where required by law

Any disputes will be handled by English courts under English law. We always prefer to resolve issues amicably, but we will take appropriate steps to protect our platform and community when needed.

6.8. Account Termination: We reserve the right to suspend or terminate your account without prior notice if you:

• Breach these Terms or violate applicable laws.
• Engage in conduct that we determine to be harmful, unlawful, or contrary to the intended use of the Service.

7. Payments and Refunds

7.1. No Platform Fees: Planiit doesn't charge fees for using the Gift Pot. However, Stripe's standard payment processing fees apply (see Section 5.8). The amount available to Hosts for purchasing gift cards will be the gift amount minus these processing fees.

7.2. Currency: All transactions are conducted in Pound Sterling (GBP). Any currency conversions are managed by Stripe and are subject to their terms.

7.3. Refunds and Cancellations:

• Gift Payments: Contributions made by Guests to a Host’s Gift Pot are non-refundable. These contributions are personal monetary gifts and are not conditional upon the occurrence of an event or specific use.
• Gift Cards: Refunds or cancellations for gift cards are governed by the policies of the respective retailer. Many sales are final, but certain retailers may allow refunds or cancellations within a limited timeframe. Refunds for faulty, misdescribed, or unfit-for-purpose gift cards will comply with the Consumer Rights Act 2015.
• Refund Requests: Refund or cancellation requests must be submitted via Planiit’s customer support portal. Planiit will facilitate such requests with the relevant retailer, but approval is subject to the retailer’s policies.

7.4. Payment Disputes and Chargebacks: Guest payments are processed securely through Stripe’s payment system. In the event of payment disputes or chargebacks:

- Planiit and Stripe will handle disputes according to Stripe’s standard procedures - Hosts must cooperate with any dispute investigations, including providing necessary documentation - Disputed amounts may be withheld from the Gift Pot balance pending resolution - Planiit reserves the right to suspend gift card purchases during dispute investigations

7.5. Taxes: Users are responsible for any taxes applicable to their transactions. Planiit does not calculate or remit taxes on behalf of Users.

7.6. Payment Information: By providing payment details, Users confirm they are authorised to use the selected payment method and that all information provided is accurate and up to date.

7.7. Unauthorised Transactions: Users must notify Planiit immediately if they suspect an unauthorised transaction. Planiit will work with Stripe to investigate and resolve the issue where possible.

7.8. Gift Pot Usage: Contributions to a Host’s Gift Pot are exclusively for purchasing gift cards via Planiit’s platform. Hosts are encouraged to redeem their Gift Pot funds promptly to maintain their relevance to the associated celebration. Funds cannot be used for any other purpose.

• The Gift Pot accepts contributions for exactly 75 days from event creation
• Hosts must complete all gift card purchases within 85 days of event creation
• Multiple gift cards may be purchased during the purchase window, subject to available funds
• Any funds remaining after 85 days will automatically be converted to a Prezzee x Planiit gift card
• Individual gifts from guests are limited to a minimum of £5.00 and maximum of £250.00

7.9. Gift Card Fulfillment: Gift cards are fulfilled instantly upon successful redemption, subject to payment processing and system availability. Delivery is made via the contact information provided by the Host at the time of redemption. Hosts are responsible for ensuring the accuracy of their contact details.

7.10. Retailer Policies: Refunds, cancellations, or disputes regarding gift cards are subject to the respective retailer’s policies. Planiit will assist in facilitating requests where possible but cannot guarantee outcomes for retailer-specific issues.

7.11. Technical Issues: In rare cases where delivery may be delayed due to technical issues, Planiit will notify the Host and work with its trusted provider to resolve the issue promptly.

7.12. Dispute Prevention: To help prevent payment disputes and ensure smooth transactions:

• Hosts should maintain clear communication with Guests regarding their Gift Pot timeline
• Gift Pot funds should be used within the specified 85 days window
• Any suspicious activity should be reported immediately to Planiit’s support team
• Hosts must ensure their contact and payment information remains current
• Hosts should monitor notifications about Gift Pot closure and purchase deadlines

8. Intellectual Property

8.1. Ownership: The Service, including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), is owned, controlled, or licensed by Planiit Ltd and is protected by applicable intellectual property and other laws.

8.2. Limited Licence: Planiit grants Users a personal, non-exclusive, non-transferable, revocable licence to access and use the Service solely for personal, non-commercial purposes, in accordance with these Terms. This licence does not permit Users to copy, modify, distribute, or create derivative works based on the Service or Content without prior written consent from Planiit or the applicable rights holder.

8.2a. Our Unique Approach: Beyond the code and content, our platform represents a unique approach to event planning that we've carefully developed. The way we've combined features, designed user journeys, and created our special celebration experience is part of what makes Planiit valuable. We ask that you respect this innovation and not use knowledge gained from our platform to create competing services. This helps us continue improving Planiit for everyone who loves using it to celebrate life's special moments.

8.3. Prohibited Use: Users may not:

• Reproduce, redistribute, publicly display, or exploit any portion of the Service or its Content for commercial purposes without express written permission from Planiit.
• Reverse engineer, decompile, or disassemble any part of the Service or its underlying technology, except as expressly permitted by law.
• Remove or alter any proprietary notices or labels contained within the Service or its Content.

8.4. User-Generated Content: By submitting, posting, or displaying any content to or on the Service ("User Content"), Users grant Planiit a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, modify, distribute, and display such User Content solely for the purposes of operating, improving, and promoting the Service.

8.5. Third-Party Rights: Users represent and warrant that they own or have the necessary licences, rights, consents, and permissions to submit any User Content to the Service and that such submission does not infringe the rights of any third party.

8.6. Feedback: Any suggestions, ideas, or feedback provided by Users regarding the Service ("Feedback") may be used by Planiit without obligation, and Users agree that Planiit may use such Feedback without restriction or compensation.

8.7. Trademark Use: "Planiit," the Planiit logo, and other marks used on the Service are trademarks or registered trademarks of Planiit Ltd. Users may not use these trademarks without prior written consent, except as permitted under applicable law.

8.8. Reservation of Rights: All rights not expressly granted to Users under these Terms are reserved by Planiit and its licensors. No implied licences are granted.

9. Data Protection and Privacy

9.1. Privacy Policy: Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, process, and protect your personal data. Please review our Privacy Policy at Privacy Policy.

9.2. Data Processing and Purpose: We collect and process personal data strictly for the purposes of providing the Service, facilitating payment processing through Stripe, and fulfilling gift card transactions. This includes account creation, transaction support, and fraud prevention.

9.3. Third-Party Processors: Planiit partners with trusted third-party service providers, including Stripe for payment processing and Prezzee for gift card fulfillment. These providers process personal data only as necessary to perform their services in accordance with applicable laws and our instructions.

9.4. User Rights: Users have the right to access, correct, delete, or restrict their personal data as outlined in our Privacy Policy. To exercise these rights, please contact us at [email protected]. For details on Stripe’s data practices, refer to their Privacy Policy.

9.5. Data Retention: We retain your personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.

9.6. Data Security: We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, and regular security assessments.

9.7. Cross-Border Data Transfers: By using the Service, you consent to the transfer of your personal data to countries outside your jurisdiction, including countries that may not provide the same level of data protection. Such transfers are conducted in compliance with applicable laws and data protection agreements.

9.8. Stripe Data Sharing: To facilitate payments, we share relevant personal data with Stripe, including your name, email address, and transaction details. Stripe processes this data as an independent data controller in compliance with their Privacy Policy.

9.9. Policy Updates: We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Continued use of the Service after updates signifies your acceptance of the revised Privacy Policy.

10. Account Closure

10.1. User-Initiated Closure: You may close your Planiit account at any time by contacting our customer support team. Upon account closure, you will no longer have access to the Planiit platform, including any features or tools associated with your account. Please ensure that any active Gift Pot funds are redeemed for gift cards before initiating account closure, as access to Planiit’s features will be permanently disabled after closure.

10.2. Platform-Initiated Closure: Planiit reserves the right to suspend or terminate your account if you violate these Terms, engage in prohibited activities, or if account activity poses a risk of harm to other Users or the platform. If your account is closed for these reasons, you may be prohibited from creating a new account without Planiit’s explicit written consent.

10.3. Gift Pot Funds During Account Closure: Gift Pot funds are subject to our strict timeline requirements:

• Guests can contribute for 70 days from event creation
• You have until day 85 to purchase your chosen gift cards
• Any remaining funds will automatically be converted to a Prezzee x Planiit gift card on day 85

If you close your Planiit account before day 85, these timelines remain in effect. We strongly recommend completing any planned gift card purchases before initiating account closure. The automatic conversion to a Prezzee x Planiit gift card will still occur on day 85, regardless of account status.

10.4. Refunds for Gift Cards: Gift card purchases made using Gift Pot funds are considered final. Refunds are governed by the policies of the respective gift card provider. In cases where a refund is allowed due to issues such as fraud, technical errors, or service failures, refund requests must be submitted to Planiit, which will assist in facilitating the process with the provider. Planiit cannot guarantee a refund outcome as it depends on the retailer’s policies.

10.5. Responsibility for Compliance: By using the Gift Pot feature, you agree to comply with Stripe’s Connected Account Agreement and applicable regulatory obligations. Planiit is not responsible for any tax reporting or legal obligations related to your use of funds within Stripe Connect.

For further details on Stripe’s terms and conditions, refer to the Stripe Connected Account Agreement.

11. Limitation of Liability

11.1. Disclaimer of Warranties: The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Planiit does not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

11.2. User Actions: Planiit is not responsible for the actions or omissions of Users, including but not limited to:

• Misrepresentation of identity or intentions by Users.
• Unauthorised access to your account due to your failure to protect your login credentials.
• Disputes between Users regarding Gift Pot funds or the use of such funds.
• Any misuse or mishandling of funds or gift cards by Hosts or Guests.

11.3. Limitation of Liability: To the fullest extent permitted by applicable law, Planiit Ltd, its affiliates, directors, employees, agents, or licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, or data, arising out of or related to:

• Your use of or inability to use the Service.
• Any conduct or content of any User or third party on the Service.
• Unauthorised access, use, or alteration of your transmissions or content.
• Delays or failures caused by Stripe or third-party service providers.

11.4. Cap on Liability: To the maximum extent permitted by law, Planiit’s total liability to you for any claims arising out of or related to these Terms or your use of the Service shall not exceed the amount you paid to Planiit, if any, in the 12 months preceding the event giving rise to the claim.

11.5. Third-Party Services: Planiit integrates with third-party services, including Stripe and Prezzee, to provide the Service. Planiit is not responsible for the performance, availability, or terms of such third-party services. Any issues related to Stripe Connect or gift card fulfillment should be directed to the respective third-party provider, and Planiit shall not be held liable for their actions or omissions.

11.6. Non-Commercial Use: The Service is intended for personal, celebratory use only. If you use the Service for commercial purposes, Planiit shall have no liability for any loss of business, revenue, or opportunity.

11.7. Exceptions: Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

11.8. Indemnity: You agree to indemnify and hold harmless Planiit, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or in connection with:

• Your use of the Service.
• Your breach of these Terms.
• Your violation of any applicable laws or rights of third parties.

12. Indemnification

12.1. Your Responsibility: You agree to indemnify, defend, and hold harmless Planiit Ltd, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Service.
• Your violation of these Terms or any applicable laws or regulations.
• Your breach of any third-party rights, including intellectual property or privacy rights.
• Any content you submit, post, or transmit through the Service.

12.2. Notification of Claims: If a claim, action, or demand is made against Planiit for which you are responsible under this indemnity, we will promptly notify you. You must respond in a timely manner and cooperate fully in the defense or settlement of such claims. Planiit reserves the right to assume exclusive control of the defense and settlement process if necessary.

12.3. Exclusive Defense Rights: Planiit reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If we do so, you agree to cooperate fully in asserting any available defenses and to reimburse Planiit for any reasonable expenses incurred in the defense.

12.4. No Settlement Without Consent: You may not settle any claim, action, or demand subject to this indemnity without prior written consent from Planiit, unless the settlement releases Planiit of all liabilities and does not impose additional obligations on us.

12.5. Survival: The provisions of this indemnification section will survive the termination or expiry of these Terms and your use of the Service.

13. Third-Party Websites and Services

13.1. External Links: Our Service may contain links to third-party websites, including gift card retailers and other external services. These links are provided for your convenience only. We don't control these websites and aren't responsible for their content, products, services, privacy practices, or terms and conditions.

13.2. No Endorsement: The presence of links to third-party websites doesn't imply our endorsement, approval, or recommendation of these sites or their offerings. We encourage you to review the terms and privacy policies of any third-party website you visit.

13.3. Gift Card Retailers: When you purchase gift cards through our platform, you're subject to the specific terms and conditions of each retailer. Gift card availability depends on retailer inventory, and we cannot guarantee continuous availability of any particular gift card.

13.4. Third-Party Purchases: We're not responsible for any purchases, transactions, or interactions you have with third-party retailers or service providers, even when accessed through our platform. Any disputes should be directed to the relevant third party.

13.5. Your Responsibility: Before making any purchases or sharing information with third parties, you should check their terms, policies, and practices. Your use of third-party services is at your own risk.

14. Promotional Offers and Codes

14.1. Promotional Codes: From time to time, we may offer promotional codes or discounts. Unless explicitly stated otherwise, promotional codes are single-use only and may not be transferred, sold, or exchanged.

14.2. Modifications and Cancellations: We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. This includes changing the terms, extending or shortening the promotional period, or limiting participation.

14.3. Combining Offers: Promotional codes and offers cannot be combined with other promotions, discounts, or special offers unless we explicitly allow it. Only one promotional code may be used per transaction.

14.4. No Cash Value: Promotional codes have no cash value and cannot be redeemed for cash, credit, or any other form of payment. They're not replaceable if lost, stolen, or expired.

14.5. Referral Programmes: Any referral programmes we launch will be subject to additional specific terms and conditions. Participation in referral programmes is voluntary and may be limited to certain regions or user groups.

14.6. Fraudulent Use: We reserve the right to void any promotional codes or benefits obtained through fraudulent means, technical exploits, or in violation of these Terms. We may also suspend or terminate accounts associated with such activities.

15. Changes to Terms

15.1. Right to Modify: Planiit reserves the right to update or revise these Terms at any time. Material changes will be communicated to Users through reasonable means, such as email notifications or in-platform announcements. The revised Terms will take effect immediately upon posting unless otherwise specified.

15.2. User Consent: By continuing to use the Service after the revised Terms are posted, you signify your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease using the Service immediately.

15.3. Review Frequency: We encourage you to review the Terms periodically to stay informed about your rights and obligations. The "Last Updated" date at the beginning of these Terms indicates the most recent changes.

15.4. Material Changes: If we make significant modifications to the Terms that affect your legal rights, we will provide advance notice where possible. Examples of material changes include updates to payment processing policies, liability provisions, or service features.

15.5. Disputes Over Changes: If you disagree with the revised Terms, your sole remedy is to discontinue using the Service. The previous version of the Terms will apply to any disputes that arose before the effective date of the changes.

16. Dispute Resolution

16.1. Informal Resolution: If you have any concerns or disputes regarding the Service, we encourage you to contact Planiit at [email protected] so we can attempt to resolve the matter amicably and efficiently.

16.2. Jurisdiction: Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16.3. Preservation of Rights: Nothing in this section limits your right to seek remedies through applicable regulatory bodies or to pursue other remedies permitted under applicable law.

17. Governing Law

17.1. Applicable Law: These Terms and any disputes or claims (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.

17.2. Jurisdiction: The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

17.3. Consumer Rights: If you are a consumer, you may benefit from any mandatory provisions of the law of your country of residence. Nothing in these Terms affects your statutory rights as a consumer.

18. Contact Information

18.1. General Inquiries: If you have questions about these Terms or require assistance, please contact us at:

Planiit Ltd
Suite Flux Studios, 12 Old Railway Close, Lechlade, GL7 3FR
Email: [email protected]

18.2. Legal Notices: For legal matters, please direct your correspondence to our Legal Department at the above address or via email at:

Email: [email protected]

18.3. Data Protection Inquiries: For questions related to data protection or privacy, please refer to our Privacy Policy or contact our Data Protection at:

Email: [email protected]

19. Miscellaneous

19.1. Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Planiit regarding your use of the Service and supersede any prior agreements, communications, or understandings, whether oral or written.

19.2. No Waiver: Failure by Planiit to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights under these Terms. Any waiver must be explicit and in writing.

19.3. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

19.4. Assignment: You may not assign or transfer your rights or obligations under these Terms without prior written consent from Planiit. We may assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

19.5. Notices: Planiit may provide notices to you by email, through the Service, or by other reasonable means. It is your responsibility to keep your contact information up to date.

19.6. No Partnership: Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Planiit.

19.7. Force Majeure: Planiit is not responsible for delays or failures to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

19.8. Survival: Provisions of these Terms that by their nature should survive termination, including but not limited to those related to intellectual property, limitations of liability, indemnification, and governing law, shall continue to apply after termination.

19.9. International Use: The Service is operated from the United Kingdom. Users accessing the Service from outside the United Kingdom are responsible for compliance with local laws.

19.10. User Notifications: Notifications about updates to the Service, unused Gift Pot funds, or changes to these Terms will be communicated through email or in-app messages. Ensure your contact details are accurate to avoid missing important updates.

By using the Planiit Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you are not authorised to use the Service. We may change these Terms at any time, so please review them periodically.

Thank you for using Planiit!